Welcome to our monthly advice column from Citizens Advice Bury and Bolton. Each month, we’ll be tackling an advice query about a specific issue, sharing information and letting you know where to go for support. Remember, if you need any advice you can contact our...
Who are you and what is your role at CABB? My name is Mike Walker and I’m the chair of trustees at CABB. I originally moved to Bolton around fifteen years ago, and since then have worked in various local governments, attempting to bring about change and...
Upcoming changes to the Healthy Start scheme will see the vouchers move to an online system for all Bolton & Bury residents. Make sure you’re up to date on the latest changes and have registered for the new digital system by the 10 March deadline. What are...
I love live music and now that restrictions have lifted, I’m keen to start going to events again. I’ve booked tickets for some gigs over the next few months, but I’m still a little worried. I can’t quite believe things are fully back to normal. What will happen if...
I’ve just been offered a new job and now I need to tell my current employer. The new company wants me to start as soon as possible. The problem is, we’re already a bit short-staffed where I am now and I don’t know how soon I’ll be allowed to leave. How should I bring...
On the 3rd Feb, Ofgem announced that the energy price cap would be increasing by £693 in April this year. That is a staggering increase of 54%, up from the previous increase of 12% last October. With families already facing a cost of living crisis, increasing interest...
The cost of living crisis has grown in scale and impact, leaving those on the lowest incomes most exposed. The energy price cap is set to increase this April and is predicted to push an additional 2 million more households into fuel poverty, bringing the total to 6...
Welcome to our monthly advice column from Citizens Advice Bury and Bolton. Each month, we’ll be tackling an advice query about a specific issue, sharing information and letting you know where to go for support. Remember, if you need any advice you can contact our...
I’m a bit anxious about going out into shops at the moment so I want to do more shopping online, but there’s been things in the news about delivery problems. I’m worried about not receiving things on time or packages being lost. What should I do if my parcel...
With Christmas approaching, December is one of the busiest periods for shopping in the year. Whilst many of the deals you come across can be extremely tempting, it’s important you stay vigilant, shop safely and understand your basic consumer rights. Shopping...
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