Make a Referral

Make a Referral

If you wish to send a referral to us, please complete and submit the form on the left. The form will allow you to self-refer, or send a referral to us on behalf of someone you are working with.

Please ensure you have explicit client consent if you are referring someone to us on their behalf.

We aim to respond to all referrals within 5 working days. Calls may be from a withheld number. If, after two attempts, we are unable to make contact, we will close the referral.

We need to ask a few questions about the problem, and about the client/ you. This allows us to provide the most appropriate advice. We’ll also need to record this information. We have a legitimate interest to do this so that we can help with your enquiry.

We also use the issues clients come to us about to improve our service and tackle wider issues in society, in a way that you can’t be identified. For more information about how we handle data, please view our privacy policy.

Please note, if you are making a referral to us on behalf of someone; we are unable to provide any updates on their case/ engagement with us. We will make contact with the client directly.

Our Bolton office is located at:

Citizens Advice Bury and Bolton

26-28 Mawdsley Street

Bolton

BL1 1LF

Our Bury office is located at:

Citizens Advice Bury & Bolton

155-163 The Rock

Bury

BL9 0ND

 

Bolton Office

Bury Office

Important Updates

Coronavirus
Due to Coronavirus (Covid-19), our face to face services have been temporarily suspended until further notice.
You can still access advice by calling our Freephone AdviceLine on 0808 278 7804. Or follow the ‘make a referral’ tab for CABB to contact you.

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