Money Advice Services Assistant

Role Money Advice Services Assitant
Salary £20,043 – £22,571
Hours 21 hours/ week, over 3x days (Tues, Wed & Thurs) with some flexibility
Location This is an in-office based role working across Bury & Bolton

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

The Money Advice service at Citizens Advice Bury & Bolton delivers money and debt advice with a wide geographical remit and across various channels. This role is central to supporting the service, ensuring clients are appropriately assessed and registered for advice in various Local Authority areas and under various funding streams, including but not exclusively our Money and Pensions Service (MaPS) contract. 

Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.

 The postholder will have:

  • Excellent organisational skills with the ability to forward plan, balance priorities and co-ordinate activities.
  • The ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment while maintaining a high level of accuracy in tasks.
  • The ability to think laterally, act independently to solve problems, yet seek support at the appropriate time.

The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.

 

At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.

To Apply

Here is the full job pack, which includes full details of the role and person specification.

Your CV & covering letter should be sent to jobs@cabb.org.uk, clearly stating which role you are applying for. 

Applications received after the closing date & time, will not be considered. 

Please Note

Both our Bury and Bolton offices will not be open on Wednesdays or Fridays for the entirety of February and March 2024.

Should you require advice, you can reach our advice line service on 0808 278 7804.

Alternatively our national advice line service can be reached on 0800 144 8848.

Emergency contact details for local authorities in both Bury and Bolton are as follows:

Bolton – https://www.bolton.gov.uk/council/emergency-contacts

Bury – https://www.bury.gov.uk/emergencies/emergency-contact-numbers

Please also be advised

We will not be taking on any new Immigration cases / referrals until further notice.

Apologies for any inconvenience caused.

Skip to content

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close