Energy Advice Project

At Citizens Advice Bury and Bolton, we are able to provide personalised energy advice. Our advisers are able to support you to look at the available options based on your circumstances.

To access our please complete our online referral form for a call back, or call our adviceline team on 0808 278 7804. 

The cost of living crisis continues to hit the pockets of our communities.

The energy price cap will be increasing again from January and is predicted to push an additional 2 million households into fuel poverty, bringing the total to 6 million.

From April, significant increases are expected in council tax and on essential bills, particularly on energy costs, which are estimated to rise by £700 a year in line with the price cap.

What is the energy price cap? Read our blog post


At Citizens Advice Bury & Bolton (CABB), we are here to help.

We deliver personalised energy advice directly to clients. The project provides support to anyone who is “fuel stressed” and anyone who would like to build their resilience and confidence in managing their problems.

Essentially – whatever your problem, we will provide tailored advice and information including:

  • Changing suppliers where there is a possibility of better tariffs
  • Information and advice on making your homes more energy efficient
  • Tips for budgeting and explore options to obtain additional funding, such as Warm Home Discount
  • Any schemes that may support you

Additionally, vulnerable (for example, low incomes, elderly, single parents and those living with
disabilities) clients may be entered onto a Priority Services Register with their energy supplier which may see them eligible for free gas checks, priority repairs and other benefits.

We also provide advice on Smart Meters and the benefits that they can bring.

Our team will offer holistic support. We will look at other areas where energy and money could be saved. We will also offer to complete a benefit check for you, and look at options to maximise your income and offer support with any other issues, such as housing.

To access our service please complete our online referral form for a call back, or call our adviceline team on 0808 278 7804. 


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