Client Complaint Form

We want everyone who uses Citizens Advice to be happy with the service we provide. That’s why, if we’ve let you down, we want to hear from you – no matter how big or small the issue is.

If you wish to make a complaint please complete all fields in the below form and we will aim to get back to you as soon as possible.

Important Updates

Coronavirus
Due to Coronavirus (Covid-19), our face to face services have been temporarily suspended until further notice.
You can still access advice by calling our Freephone AdviceLine on 0808 278 7804. Or follow the ‘make a referral’ tab for CABB to contact you.

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