Client Complaint Form

We want everyone who uses Citizens Advice to be happy with the service we provide. That’s why, if we’ve let you down, we want to hear from you – no matter how big or small the issue is.

If you wish to make a complaint please complete all fields in the below form and we will aim to get back to you as soon as possible.

Please Note

Our Bury Drop-in will be closed from 1pm on Tuesday 23rd July 2024.

Our Bolton office will be closed on Fridays 26th July 2024.

Should you require advice, you can reach our advice line service on 0808 278 7804.

Emergency contact details for local authorities in both Bury and Bolton are as follows:

Bolton – https://www.bolton.gov.uk/council/emergency-contacts

Bury – https://www.bury.gov.uk/emergencies/emergency-contact-numbers

Apologies for any inconvenience caused.

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