About Us

Citizens Advice Bury & Bolton (CABB) is a local, independent charity.  With a rich history beginning in 1939 the day after WW2 was declared, and numerous changes within each individual organisation over the years to meet local demand and changes affecting the nation, CABB was formed as an organisation following a merger in 2019.  

We have developed, and continue to maintain, a strong and trusted presence locally, aimed at supporting individuals and communities across the Bury & Bolton boundaries with a range of social welfare issues.  We provide free, confidential and impartial advice/casework to help individuals resolve their problems. We also campaign on the big issues affecting individuals’ lives, both locally and nationally.   

Our service is available to everyone, regardless of ethnicity, gender, disability, sexual orientation or nationality. We have a track record of valuing diversity, promoting equality and challenging discrimination.  

Our goal is to help everyone to find a way forward – whatever problems they face.   

During the 2024-2025 fiscal year we made a huge impact for our clients. 

Every year, we support thousands of people with the knowledge and confidence to find a way forward. We do this by providing advice, support and influencing the policies and practices that affect our clients and wider communities. We collect feedback to give us the evidence we need to measure, and demonstrate, our impact.  

During 2024-2025, for every £1 invested in our services, we generated the following based on the approved treasury model;

…..in savings to government and public services (fiscal benefits)  

We also provide advice on generalist and other issues such as;  

• Consumer 

• Immigration (up to Level 1 IAA) 

• Employment 

• Family & Relationships 

• Domestic Violence and hate crime 

You can find out more about the advice we offer under the Advice item in the menu. If you require help, please click here

We are privileged to be a trusted delivery partner for a number of funders. Here are some of our funders and delivery partners

Annual General Meeting

Notice is hereby given that the Citizens Advice Bury & Bolton Annual General Meeting (AGM) will be held on Tuesday 2nd September 2025 at 6pm.

Where: Citizens Advice Bury & Bolton, First Floor, Castle Buildings, Market Place, Bury, BL9 0ND

For more information please click here.

Media Requests:

From expert comment and analysis to great case studies, we have a vast amount of information at our finger tips.

If you are a journalist and would like our input into a news item/ story affecting the local communities, please email your enquiry to comms@cabb.org.uk 

Our CEO will then make contact. 

Please note, the above contact form is not a channel to access advice. If you need advice, please visit this page.

Citizens Advice modern slavery statement

This statement is made on behalf of the national charity, ‘Citizens Advice’.