Accredited Immigration Adviser

Role Accredited Immigration Adviser
Salary £22,571 – £29,174
Hours Full-time (35 hours per week)

This is an in-office based role working across Bury & Bolton, with some outreach delivery.

After initial training, 25% home working option, dependent on business need.

Term Permanent


Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

We have a national reputation across the Citizens Advice network as experts of immigration knowledge and service delivery. As an organisation, we are accredited to the highest level within the Office of the Immigration Services Commissioner (OISC) and Immigration and Asylum Accreditation Scheme (IAAS) – this means we are able to provide immigration advice to all levels, including to appeal and judicial review.

Citizens Advice Bury & Bolton offers both Legal Aid funded services to clients and a private fee-paying, not for profit, service. You will be required to work across both these areas. Working as part of our immigration advice team, you will engage with clients over the phone, email and face to face.

You will liaise with contacts within the Home Office to find resolutions for clients and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.


At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.

To Apply


Here is the full job pack, which includes full details of the role and person specification.



There is no closing date set.


Interviews will be arranged on a rolling basis and the opportunity will close as soon as we fill the vacancy. 



Your CV & covering letter should be sent to


Applications received after the closing date & time, will not be considered. 

Please Note

Both our Bury and Bolton offices will not be open on Wednesdays or Fridays for the entirety of February and March 2024.

Should you require advice, you can reach our advice line service on 0808 278 7804.

Alternatively our national advice line service can be reached on 0800 144 8848.

Emergency contact details for local authorities in both Bury and Bolton are as follows:

Bolton –

Bury –

Please also be advised

We will not be taking on any new Immigration cases / referrals until further notice.

Apologies for any inconvenience caused.

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