Social Welfare Law Adviser (Money Advice)

Role

Social Welfare Law Adviser (Money Advice)

Salary £23,023 – £26,975
Hours 35 hours per week (full-time)
Location

This is a primarily an in-office based role working across Bury & Bolton, with some outreach delivery. There is scope for home/ remote working, dependent upon business need. For example, our webchat service can be delivered remotely.

Closing Date & Interviews There is no closing date set. Interviews will be arranged on a rolling basis and the opportunity will close as soon as we successfully appoint.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Across Bury & Bolton, we are the only organisation whose advice is independently verified for legal compliance. Our services are delivered between 8am – 6pm and are funded from a wide range of sources. 

The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.

Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting on individuals and families; many of whom are making tough choices whether to eat or heat.

 The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.

Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.

The postholder will have:

  • Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.
  • Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment.

Ideally, we are looking for candidates who can demonstrate recent and ongoing experience in delivering debt advice to a high standard. However, we will consider a trainee who will complete a comprehensive in-house training programme, including scope to further progress and obtain the Certificate in Money Advice Practice (CertMap) – a nationally recognised professional qualification. 

Click here to view the Job Pack

To Apply:

Simply submit your CV to jobs@cabb.org.uk clearly advising which job role you are appling for. 

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