Immigration Advice Service


 Citizens Advice Bury & Bolton is one of only a few local Citizens Advice offices across the county able to provide immigration & asylum advice to everyone. We have been providing an immigration advice service for over 20 years and have fully accredited advisors. All of our immigration work is regulated by the Office of Immigration Services Commissioner. 


At Citizens Advice Bury & Bolton, all our initial advice is free – including immigration advice. 

In addition to this advice service we can also offer casework support with any applications.

This additional casework is available through two means – the first one is through the Legal Aid service and the second is via our not-for-profit fee paying service.

Legal Aid

Due to changes to the legal aid system means that only a small amount of Asylum applications, as well as Victims of Domestic Violence, are able to have a case funded by the legal aid service.

Private Fee Paying

All casework that isn’t covered under legal aid is now available through our not-for-profit fee paying service. We ensure that our fees are consistently cheaper than other companies because we don’t pay shareholders and we don’t have staff members on huge amounts of money.  All initial advice is still free.

Should you contact our specialist immigration advice team, they will be able to give you free advice as to your options and rights.  Should you require further casework support, they will also be able to advice you on whether legal aid is available for this before considering the fee paying option. If legal aid is an option for you, we will always offer our legal aid service instead of our fee-paying service. 

Here is our current costings list: Costings List

Here is our fee-paying service information leaflet: Service Information Leaflet


Please Note

Both our Bury and Bolton offices will be closed on Friday 24th November 2023 due to staff training.

Should you require advice, you can reach our adviceline service on 0808 278 7804.

Please be advised

Our last video advice session will take place on 4th December 2023, we will no longer offer video advice after this date.

Please also be advised

We will not be taking on any new Immigration cases / referrals until further notice.

Apologies for any inconvenience caused.

Skip to content

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.